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How to stay safe as a woman courier

We are proud to have women couriers riding with Stuart and we want to share some tips and tricks to help them feel empowered on the streets and enjoy their time whilst delivering!

Blond woman with a blue delivery box

Technology can keep you safe

  • Make sure that your phone is fully charged before you leave your home. 

  • If possible, share your planned location with family or friends close to you. The app Life360 allows people to see your real-time location. The more people that know where you are going, the better. You should also try to give them an approximate time you’ll be finished.
  • A portable phone charger can be a lifesaver when your phone has run out of battery. If you want to take extra precautions, this comes as a handy accessory.

We are here every step of the way

Whilst delivering, take precautions in dimly lit or dark areas, especially at night. You can report delivery feedback to us to flag unsafe areas and poor behaviour. You can do this right from the app and this will help our team investigate problems and make your delivery experience better. If you feel unsafe or unwell, you can  cancel a delivery through Support.

Attacks are less likely to take place in a busy setting. Try to ride through busier streets and if you feel unsafe, find a store and alert a staff member. These steps can instantly make you feel safer and in control.

If you feel like your life is in danger, please always call 999 in the first instance.

Trust your gut!

Gut instinct, intuition or hunch is a gift given to humans to help us survive. It is a feeling we all can relate to. If you are in a situation where you feel unsafe, or someone is acting suspiciously; your gut instinct might alert you before you even realise it. Remember, you can also cancel a delivery through Support if you feel unsafe.

How we handle harassment

At Stuart, we aim to create an inclusive environment free from harassment, bullying and threatening behaviour to all community members. If end customers, clients or fellow couriers harass or make inappropriate comments, you can report any incident via our email address and we will investigate these reports.

For more information, please check out these resources:

For more information, please check out these resources:

  • Find a local NHS urgent mental health helpline, often available 24/7.
  • Use our free helpline via Chubb for support and advice on various issues.
  • Talk to Women's Aid - ch
  • Get in touch with Stuart Support at any time.
  • Always call 999 if there is a threat to life.
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